Terms of Use

These Terms of Use ("Terms") are a binding agreement between you and Inteliqx, Inc. ("InteliqX", "we", "us"), and govern access to and use of the InteliqX website and the InteliqX revenue intelligence platform (together, the "Service"). We are registered in Delaware, USA and have our registered office c/o Corporation Service Company at 251 Little Falls Drive, Wilmington, DE 19808.

By using the Service you agree to these Terms. If you are using the Service on behalf of a firm or other organization, you represent that you have authority to bind it, and "you" and "Customer" refer to that organization. If you do not agree, do not use the Service.

The Service is intended for business users who are at least 18 years old. It is not intended for use in any jurisdiction where doing so would be contrary to law or would subject us to a registration requirement there. Users who access the Service from other locations do so on their own initiative and are responsible for compliance with local law.

Most customers use the platform under a signed order form, master services agreement, or data processing agreement (each a "Customer Agreement"). Where a Customer Agreement addresses the same subject as these Terms, the Customer Agreement controls. These Terms fill the gaps and govern anyone who uses the Service without a Customer Agreement, including visitors to our website.

Our Privacy Policy explains how we handle personal information and is incorporated into these Terms.

InteliqX processes commercial data that a Customer provides (CRM and ERP exports, financial records, and similar files) and returns analytical outputs: revenue reconstructions, cohort and retention analyses, anomaly findings, risk sizing, value-creation plans, and narrative summaries (together, "Outputs").

Outputs depend on the completeness and accuracy of the data provided. Where data is missing, inconsistent, or ambiguous, the Service says so rather than filling the gap, and Outputs will carry those limitations.

• You must provide accurate account information and keep it current.
• You are responsible for the confidentiality of your credentials and for all activity under your account. Notify us promptly at info@inteliqx.com if you suspect unauthorized use.
• Access may be limited to users you authorize ("Authorized Users"). You are responsible for your Authorized Users' compliance with these Terms.
• We may suspend access to protect the Service, other customers, or your own data, and will tell you why as soon as we reasonably can.

You own it. Data you upload or make available to the Service ("Customer Data") remains yours. You grant InteliqX a limited, non-exclusive license to host, process, and analyze Customer Data solely to provide, secure, and support the Service for you.

You have the rights to it. You represent that you have the rights and consents needed to provide Customer Data to us for this purpose, including any personal information it contains, and that doing so does not violate any law or agreement.

We do not train on it. We do not use Customer Data to train machine learning models, and our AI providers are contractually prohibited from doing so.

Where it lives. Customer Data is held in tenant-isolated environments hosted in the United States, and is processed by the subprocessors listed on our Trust Center, as described in the Privacy Policy.

You agree not to:

• Upload data you do not have the right to share, or data that is unlawful to process.
• Reverse engineer, decompile, or attempt to extract the models, methodology, or source code of the Service.
• Use the Service to build or benchmark a competing product.
• Systematically retrieve data or content from the Service by automated means, or use bots, scrapers, or similar tools.
• Probe, scan, or test the security of the Service without our prior written authorization.
• Impersonate another person or organization, or misrepresent your affiliation.
• Resell, sublicense, or provide the Service to third parties, except to your Authorized Users.
• Interfere with the operation of the Service or other customers' use of it, or upload malicious code.

Each party will protect the other's confidential information with at least the care it uses for its own, and no less than reasonable care, and will use it only to perform under these Terms. Customer Data and Outputs are your confidential information. The platform, its methodology, pricing, and non-public documentation are ours. Confidentiality obligations survive termination for three years, and indefinitely for trade secrets and Customer Data.

InteliqX owns the Service, including its software, models, analytical methodology, templates, documentation, and the trademarks and logos displayed on it, and all improvements to them. Nothing in these Terms transfers that ownership to you.

You own Customer Data and, subject to our rights in the underlying methodology and templates, the Outputs generated from your Customer Data. You may use Outputs for your internal business purposes, including investment committee materials and communications with your advisors and counterparties.

If you give us suggestions, ideas, or other feedback about the Service, we may use it for any purpose without restriction or obligation to you.

Fees are set out in your order form or Customer Agreement. Unless stated otherwise there, fees are due within 30 days of invoice, are non-refundable, and exclude taxes, which you are responsible for. All payments are in U.S. dollars. Card payments are processed by Stripe; we do not store full payment card numbers.

If your subscription carries recurring charges, you authorize us to charge your payment method on a recurring basis until you cancel in accordance with your order form. We may correct pricing errors, including after payment has been requested or received. Any service guarantee, pilot, or preferential pricing applies only as written in your order form.

These Terms apply for as long as you use the Service. Subscription terms are set in your order form. Either party may terminate a Customer Agreement for material breach that remains uncured 30 days after written notice. We may terminate access for a violation of the acceptable use terms above.

When a subscription ends, offboarding follows the schedule in our Privacy Policy and Data Management Policy:

• A 30-day grace period during which you may export Customer Data and Outputs.
• Deletion of platform data within 90 days of subscription end.
• An encrypted archive of disposed data retained for 12 months as a recovery and dispute safeguard, then destroyed. Backups age out on their own cycles.
• Limited business records (audit trails, billing and credit ledgers, minimal account administration records) retained as described in the Privacy Policy.

Extended retention is available as a contracted option. Sections on Customer Data ownership, confidentiality, intellectual property, disclaimers, limitation of liability, and general terms survive termination.

We will provide the Service in a professional manner consistent with industry practice and with the security commitments published on our Trust Center.

Except as expressly stated in these Terms or a Customer Agreement, the Service and Outputs are provided "as is". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Outputs will be error-free, that they will identify every issue in a dataset, or that any investment, transaction, or business decision informed by them will achieve a particular result. We do not guarantee uninterrupted availability; scheduled and unscheduled maintenance may interrupt the Service.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business opportunity, arising out of these Terms or the Service, however caused.

Each party's total liability arising out of these Terms or the Service will not exceed the fees paid or payable by Customer to InteliqX in the 12 months preceding the event giving rise to the claim. These limits do not apply to a party's breach of confidentiality, its indemnification obligations, its gross negligence or willful misconduct, or Customer's payment obligations.

You will defend and indemnify InteliqX against third-party claims arising from Customer Data or your use of the Service in violation of these Terms or applicable law.

We will defend and indemnify you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes a United States patent, copyright, or trademark, or misappropriates a trade secret. This does not cover claims arising from Customer Data, from modifications we did not make, or from combinations with products we did not supply.

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules. The state and federal courts located in Suffolk County, Massachusetts have exclusive jurisdiction over any dispute arising out of these Terms, and each party consents to that jurisdiction. Before filing a claim, the parties will attempt in good faith to resolve the dispute through direct discussion for at least 30 days after written notice. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Using the Service, sending us email, and completing online forms are electronic communications. You consent to receive communications from us electronically, and you agree that agreements, notices, and disclosures we provide electronically satisfy any legal requirement that they be in writing. You agree to the use of electronic signatures and records for orders and other transactions with us.

When we make material changes, we will update this page, change the "Last updated" date, and notify active customers by email or in-product notice at least 30 days before the changes take effect. Continued use of the Service after that date constitutes acceptance. Changes do not alter a signed Customer Agreement during its current term.

• Entire agreement. These Terms, the Privacy Policy, and any Customer Agreement are the complete agreement between the parties on their subject matter.
• Assignment. Neither party may assign these Terms without the other's consent, except to a successor in a merger, acquisition, or sale of substantially all assets, with notice.
• Severability and waiver. If any provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control, except for payment obligations.
• Independent parties. The parties are independent contractors. These Terms create no partnership, joint venture, agency, or fiduciary relationship.

Inteliqx, Inc.
Email: info@inteliqx.com